How can we help?

Q. How do I enter the Giveaway?
A) App holders who enter their Member ID number, email and full name onto the campaign registration form (google form) during the campaign period are entered to win (Campaign period is Monday 3/25/2024 - Sunday 4/292024). Please note that the Campaign will be excluding Quebec residents for this time.

Q. How will I know if I won the Giveaway?
A)  One (1) winner will be selected by UNIQLO Canada in the first week of May 2024. The winner will be notified by app push notification, and the winner will need to fill out a Google form sent through app push and fill out their mailing address and phone number. App push notifications need to be turned on in order to receive the Giveaway prize. Prizes will be shipped to customers upon receipt of the above information via FedEx.

Q. When will the Giveaway Prize be sent out to the selected winner?
A)  Prizes will be shipped to customers via FedEx:
- Limited Edition Game Console will ship to customers in July.

Q. Am I permitted to select my Giveaway prize?
A) No - the products being awarded as prizes are identical and non-negotiable. 

Q. Do I have to enable push notifications for the UNIQLO app? 
A) Yes, please turn on push notifications to ensure you are notified if you are selected as a winner