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UNIQLO x KAWS 2023 Special Feature Page
About Uniqlo x KAWS Collection Pieces
About Uniqlo x KAWS Return and Exchange Policy
About KAWS Pay-in-Store
About FREE Uniqlo x KAWS Sticker Novelty

About FREE Uniqlo x KAWS Tote bag Novelty

Purchases for resale are strictly prohibited. Stock of UNIQLO x KAWS is VERY LIMITED both Online and In-Store!

Due to high traffic on our website September 7th, we recommend customers who are having trouble checking out to CLOSE the browser and try again! Items that are added to cart are not "saved" until the checkout process is complete. 

About Uniqlo x KAWS Collection Pieces

When and Where is The Collection Launching?
This collection will launch in Canada September 7th both online and in store. ALL stores across Canada will be carrying this exclusive collection.

*Please note, there will be very limited stock as this is an exclusive collection.
*Customers looking to purchase UNIQLO x KAWS collection items in store will be required to wait in a separate queue.

How Many Items Are Launching in This Collection?
There will be a total of 6 different items available in Canada. We will be launching three (3) UT Shirts and two (2) Sweatshirts with KAWS "COMPANION" character designs in Kids and Adult Sizes. There will also be an Artbook available for purchase!

What Sizes Will be Available?
Adult sizes available range from XXS - XXL
Kids sizes available range from 3Y - 13Y

When Can I Expect My Online Order To Arrive?
Due to the high volume of orders for KAWS, please expect a delivery delay of up to 7 business days after your order has been placed. Customers will receive a confirmation email with the tracking number once the order has been picked up by FedEx.

About Uniqlo x KAWS Return and Exchange Policy

Can Customer Service place an order for me?
No, our Customer Service team is not able to place orders for customers. 

Will There be Restock of Any Items?
This is an exclusive collection, once stock runs out the collection we cannot guarantee there will be any restock. Stay tuned on our app and social media for more details!

Is There a Purchase Limit For This Collection?
Maximum purchase of two (2) items per design per person.
Maximum one (1)  Artbook per person.

Are Items From The KAWS Collection Final Sale?
The KAWS Artbook is final sale. The UT items can be returned or exchanged within 30 days! Check out our Return Policy to see if your KAWS UT item qualifies for a return or exchange!
*Exchanges for KAWS items cannot be guaranteed as stock might be unavailable.

Where can I add the UNIQLO exclusive sticker to my order?
Unfortunately, the option to add the gift with the purchase is unavailable during checkout. Our warehouse will distribute the UNIQLO x KAWS Novelty Stickers to qualifying purchases while supplies last.

Can I use "Pay-In-Store" for the KAWS Collection?
Yes, Pay-in-Store will be available. Payment must be completed at your selected UNIQLO store within 60 minutes of order placement. If payment is not completed within 60 minutes of order placement, the order will be automatically canceled. All items are shipped from our fulfillment centers. All returns for Pay-In-Store orders must be brought and processed at the same store you made your payment. For more "Pay-in-Store" Guidelines, click here!

What Happens If I Think My KAWS Item is Damaged?

Online Purchases: Please contact our Customer Service Team and they can assist with returning the item for a refund. We are not able to reship items if damaged due to limited stock.

Store Purchases: Please visit your local Uniqlo store and speak to a store manager. They will do a quality assurance check on the item and may provide solutions if possible!

Our Customer Service Team is available from 9am to 6pm EST Monday to Sunday!
Email: wecare@uniqlo.ca
Phone: 1-866-254-4756
Live Chat: Click down below!

About FREE Uniqlo x KAWS Sticker Novelty

Qualifications for the FREE novelty stickers are the same for both online and in-store purchases. Please see below for details:

One (1) FREE sticker for every two (2) KAWS items purchased, this includes UT's, Sweatshirt and Artbook. 
*There are three (3) different designs available, and customers will receive a design at random.
*The number of stickers is limited. Promotion is while supplies last.
*The stickers are individually wrapped in black-out packaging. At this time it would not be possible to choose the sticker design. It is possible, if receiving more than one (1) sticker, customers may receive the same design.
*Stickers cannot be exchanged at any location, including online.

Can I Purchase The Novelty Stickers Separately?
No, the novelty stickers will only be available to customer who purchase two (2) Uniqlo x KAWS pieces. 

About FREE Uniqlo x KAWS Tote Bag Novelty

Qualifications for the FREE novelty tote bag are the same for both online and in-store purchases. Please see below for details:

One (1) FREE tote bag with purchase of one (1) KAWS Artbook. Maximum one (1) tote per customer.
*Please note that each person is limited to the purchase of one art book only.
*The number of art books and shoulder bags is limited. Promotion is while supplies last.

Can I Purchase The Novelty Tote Bag Separately?
No, the novelty tote bag will only be available to customer who purchase the KAWS Artbook. Maximum one (1) per customer.

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