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Q. I am not receiving emails from UNIQLO

After you sign up and when you place an order, you should receive a variety of emails from us, which include UNIQLO newsletters, Order, Shipment, Return Confirmation emails and any responses from our Customer Care team. There may be a number of reasons why you're not getting these from us.

Your email software may be filtering our emails as junk mail. Please check your junk mail folder and add any of our UNIQLO email addresses to your email address book to ensure that our emails are not marked as spam. 

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