2. Uniqlo Customer Service Canada
  3. Online
  4. My UNIQLO Account

Trying to Set Up An Account, But it's Not Working?

Uniqlo Canada - Troubleshoot Account Registration

Here are some things to consider when registering an account:

1. Address: If your address is long we would kindly ask you to use both address fields to complete your full address. Please do not forget to include your Apt/Unit/Suit number if needed. Should you enter a work address, please ensure to include the company name.

2. Postal code: Entering spaces and/or symbols may result in an error. Please enter your postal code without spaces or symbols. New postal codes may not be registered in our system. Contact our Customer Service Team with the postal code. It may take up to 4 weeks for our IT department to register the Postal Code on our website. 

3. Phone number: Entering spaces may result in an error. Please enter your phone number without spaces.

4. Password: Password must be 8 – 20 letters, and contain both letters and numbers, please be sure to use the following symbols   - _ . @ as well.

If you still encounter errors while completing the registration form, please contact us and provide us with the following:
- Date/time you tried to register.
- A screenshot of the registration form (showing your address and any error messages).
- Email address you would like to register with.

Our Customer Service Team is available from 9am to 6pm EST Monday to Sunday!
Email: wecare@uniqlo.ca
Phone: 1-866-254-4756
Live Chat: Click down below!

For more membership information, click here!

Was this information helpful?
If our FAQ's did not answer your question and you need further assistance,
please contact our friendly customer care team via live chat support, email or phone.
Related Q&A
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know why the reason answer being not helpful and how we can improve it

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and used to help us improve our products and services. We are unable to reply directly to feedback given.

Please enter your comment below: