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Trying to Set Up An Account, But it's Not Working?




Uniqlo Canada - Troubleshoot Account Registration

Here are some things to consider when registering an account:

1. Address: If your address is long we would kindly ask you to use both address fields to complete your full address. Please do not forget to include your Apt/Unit/Suit number if needed. Should you enter a work address, please ensure to include the company name.

2. Postal code: Entering spaces and/or symbols may result in an error. Please enter your postal code without spaces or symbols. New postal codes may not be registered in our system. Contact our Customer Service Team with the postal code. It may take up to 4 weeks for our IT department to register the Postal Code on our website. 

3. Phone number: Entering spaces may result in an error. Please enter your phone number without spaces.

4. Password: Password must be 8 – 20 letters, and contain both letters and numbers, please be sure to use the following symbols   - _ . @ as well.

If you still encounter errors while completing the registration form, please contact us and provide us with the following:
- Date/time you tried to register.
- A screenshot of the registration form (showing your address and any error messages).
- Email address you would like to register with.

Our Customer Service Team is available from 9am to 6pm EST Monday to Sunday!
Email: wecare@uniqlo.ca
Phone: 1-866-254-4756
Live Chat: Click down below!

For more membership information, click here!

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