2. Uniqlo Customer Service Canada
  3. Delivery
  4. Shipping

What Happens if I'm Not Home During Delivery?

Applicable Only to Uniqlo Canada

Please note, during this time, all packages will be left at the location provided during your checkout unless otherwise instructed by our carrier.

If the carrier determines that package should not be left at the location requested, they will leave a delivery slip (where possible) informing you of where your package will be held for customers to retrieve. Another delivery attempt by our carrier is uncommon in most areas. 

Please check the area around your requested delivery address as thoroughly as possible for your package or the notification slip left by your carrier to find out where your package is being held. 

Packages that cannot be delivered will be returned and a refund will be processed. We cannot stop this process once it has begun or reship your order.

As stated on our terms and conditions page, a signature is not required for delivery and our carrier has the right to deliver your parcel in a location considered secured.

For more information on Uniqlo Canada delivery details, click here!

Was this information helpful?
If our FAQ's did not answer your question and you need further assistance,
please contact our friendly customer care team via live chat support, email or phone.
Related Q&A
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know why the reason answer being not helpful and how we can improve it

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and used to help us improve our products and services. We are unable to reply directly to feedback given.

Please enter your comment below: