1. UNIQLO
  2. Uniqlo Customer Service Canada
  3. Return/Exchange

Does Uniqlo Canada Offer Price Adjustments?





In-Store Purchases
You may request a one-time price adjustment in-store within 14 days of the original purchase date.

Please note the following conditions to be eligible for an in-store price adjustment:

- The original receipt needs to be presented
- The physical items need to be presented in original condition (tags attached, unworn, unwashed, original packaging)
- The RFID tag attached to the item must match the receipt

Items that were price adjusted can still be returned or exchanged at a Uniqlo Canada store, so long as the return policy conditions are met.
 

Online Purchases
At this time, online orders are not eligible for price adjustments due to system limitations.
You may choose to return the item to be refunded for the cost at the time of purchase. Please note that return shipping fees ($9.90+tax) will be applied.

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