1. UNIQLO
  2. Uniqlo Customer Service Canada
  3. Delivery
  4. Shipping

Delivery|Shipping Method and Cost




Delivery│Shipping Method and Cost

UNIQLO Canada offers several delivery methods to suit your needs. Delivery timeframes may vary depending on product availability. Your expected delivery date is shown at checkout, in your purchase history, and in your order confirmation email.

*Delivery Options
*Q&A

Delivery Options:

 


Standard Delivery is FREE for Order subtotal of $99.90 or more (before taxes, shipping, and after coupons are applied).
Delivery is FREE for In-Store Pick Up / Pick Up Today orders.
 
Click & Collect | More information here
Pick Up Today | More information here

 
* Pick-up In Store option may be disabled from time to time for some locations.
* Pick Up Today select products may be unavailable if stock in store is low.
 

Q&A

____________________________________________________________________________________________________________________________

What is the standard processing time for all orders?

Orders are usually shipped out within 1-3 business days. Please allow an extra day for orders placed after 12 PM EST or on weekends.
Due to occasional circumstances such as weather conditions or social distancing procedures, some customers may experience a slight delay in delivery. 

_____________________________________________________________________________________________________________________________
What is the processing time for online orders with alterations?

Orders with pant alterations will take an additional 3-7 business days from the estimated delivery time frame.

_____________________________________________________________________________________________________________________________
Which carriers do you use?

At this time, our carriers are FedEx, FleetOptics and Canada Post.

Please note that carriers are automatically selected based on the delivery address and delivery method.
_____________________________________________________________________________________________________________________________

What is the shipping timeframe for orders going to Yukon, Northwest Territories, and Nunavut? 

Orders being shipped to Yukon, Northwest Territories, and Nunavut, with standard shipping may take up to 7-12 business days for delivery.

_____________________________________________________________________________________________________________________________

Do you ship to PO box addresses?

No, currently, we do not ship to P.O. boxes. You will be required to enter a valid street address, including unit# and buzzer code if applicable.

Please do not mention PO BOX in your address. Otherwise, your order may be cancelled automatically.

_____________________________________________________________________________________________________________________________

Do you ship to freight forwarding addresses?

While we want everyone to experience UNIQLO clothing, at this time, we do not ship to freight forwarding addresses. 

 

Was this information helpful?
If our FAQ's did not answer your question and you need further assistance,
please contact our friendly customer care team via live chat support, email or phone.
Related Q&A
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know why the reason answer being not helpful and how we can improve it

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and used to help us improve our products and services. We are unable to reply directly to feedback given.

Please enter your comment below: