1. UNIQLO
  2. Uniqlo Customer Service Canada
  3. Online
  4. Coupons

Coupon Guide

Table of Contents
*Types of Coupons
*How to Use Coupons
*How to Check Available Coupons and Conditions
*Important Notes

 
Types of Coupons
The method of obtaining, usage conditions, and applicable stores vary depending on the coupon. Please refer to the details below:
  • New App Download Coupon

    Customers who download the UNIQLO app for the first time and register their online membership information will receive a coupon.
    Discount: $10 off purchases of $75 or more (before tax).
    Applicable Stores: UNIQLO physical stores and UNIQLO online store.
    Validity Period: Until the end of the month following the month of issue.

  • Online Store Welcome Coupon

    Customers who register for the online store for the first time will receive a Welcome Coupon.
    Discount: $5 off purchases of $50 or more (before tax).
    Applicable Stores: UNIQLO physical stores and UNIQLO online store.
    Validity Period: 31 days from the date of issue (including the day of issue). Example: If registered on 1 November, valid until 1 December.
    To create an account with UNIQLO, please [CLICK HERE].
    Note: Customers re-registering with an email address previously used are not eligible for this offer.

  • Birthday Coupon

    Customers registered with the online store will receive a coupon as a birthday gift.
    Discount: $10 off purchases of $75 or more (before tax).
    Applicable Stores: UNIQLO physical stores and UNIQLO online store.
    Issue Date: If registered by the end of the month prior to your birthday month: issued on the 1st of your birthday month. If registered during your birthday month: issued on the registration date (same-day issuance).
    Validity Period: Until the end of your birthday month

  • Referral (Referee) Coupon

    After 30 days of Referred first online purchase.
    Discount: $10 off purchases of $75 or more (before tax).
    Applicable Stores: UNIQLO online store only.
    Validity Period: 30 days from the date of issue.
    To find your referral code, please CLICK on MEMBERSHIP -> Refer Now on UNIQLO APP.

  • Referral (Referred) Coupon

    Upon Sign Up with the Referral Code sent by Referee.
    Discount: $10 off purchases of $75 or more (before tax).
    Applicable Stores: UNIQLO online store only.
    Validity Period: 30 days from the date of issue.

  • EC & ENews

    Sign up for Email notification online. First-time subscriber only.
    Discount: $5 off purchases of $50 or more (before tax).
    Applicable Stores: UNIQLO online store only.
    Validity Period: 30 days from the date of issue.
    To subscribe to our email notification, [CLICK HERE].

How to Use Coupons
Please be aware that you will only be able to redeem your coupon in-store if you have linked your UNIQLO.com account and your UNIQLO app accounts.
Acquired coupons will appear in the “Coupons” section of your membership page.
[To log in: click here]

 
For in-store purchases
Self-Checkout:
Scan your membership card at the register and select the coupon you wish to use on the payment screen.

If you need help, ask a store associate—they can assist with applying your coupon.

Staff-Assisted Checkout:
Scan your membership card and inform the staff of the coupon you wish to use.


 
For online orders
Apply the coupon in your cart before placing your order. Coupon will NOT be automatically applied. 
[How to order: click here

1. Click on "Coupon" on the Shopping cart screen or purchase procedure screen.
2. Select the desired coupon and click "Apply" (you are not required to enter a code into code field)
3. Only coupons that meet the purchase requirements can be applied. To view coupon purchase requirements, please access the coupon page and click "Details."


Note: 
  • Only one coupon can be used per order. Multiple coupons cannot be combined.
  • If you have multiple accounts, please log in using the same email address registered with the app.
 
How to Check Available Coupons and Conditions
You can check available coupons and their conditions from the “Coupons” section of your membership page.
If you cannot access the coupon page, follow these steps:
  • App / Online Store

    1. Tap the [person icon] at the bottom right or top right
    2. Tap “Coupons
    3. Tap the displayed coupon

     

Important Notes

 

  • Coupons may include conditions (such as a minimum spend or online‑only/in‑store‑only use) that must be met before the discount can be applied to your purchase.
  • Coupons need to be used before the expiry date mentioned on the coupon.
  • Coupons have no cash value. If you return your purchase, the coupon value will not be refunded, and the coupon cannot be re‑issued. For more information, [CLICK HERE]. 
  • Coupons are for personal use only and cannot be transferred to third parties, whether for free or for payment. 
  • Coupons cannot be used for gift card purchases or alteration fees. Example: If you have a coupon for $10 off purchases of $75 or more, it applies only when the total product amount in one transaction is $75 or more (before tax and excluding shipment fees, alteration fees, and gift wrapping charges). 
  • Coupons cannot be exchanged for cash. 
  • Coupons transferred from others cannot be used. 
  • Coupons cannot be used for pre orders delivering in the split shipments. 
  • If you cancel your order within 30 minutes, the coupon will be reissued. However, if the product is returned to the warehouse due to missed collection deadlines or other customer-related reasons, the coupon will not be reissued. 
  • Promotions found on third‑party websites are not always endorsed by UNIQLO and are outside of our control. This may mean the offer is invalid or expired. We will not authorize discounts under these circumstances.

    For Frequently Asked Questions about Coupons, please click here.
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