UNIQLO App Exclusive: Product Sampling Program

Table of Contents
＊Eligibility and How to Apply
＊Notification of Selection
＊How to Redeem Your Product
＊About the Survey
＊Exchanges and Returns
 

The Product Tester Program is an initiative where you can try out updated products based on customer feedback and share your opinions and impressions through a survey.

We will randomly select applicants to receive a free product redemption coupon for eligible items. After redeeming your product, a survey will be sent to your app notifications (messages), where you can provide your feedback.

Click here for the UNIQLO Product Tester Application Page. Please note that recruitment is on an irregular basis and may not always be active

   
Download the UNIQLO app and link it to your Online Store account (log in).
Post a review of your purchased product by the review submission deadline stated on the [UNIQLO Product Tester Application Page].

How to Apply:

When product tester recruitment begins, you will receive a notification titled "Free Product Tester Recruitment" on your app's notification screen.
Select the desired product from the available product tester offerings and complete the required information within the deadline.

Important Notes:

To receive app notifications, ensure your app is updated to the latest version and that "News" is enabled in App Settings > Notification Settings. 
If you accidentally close an app notification, you can find it under "News" in your notifications (bell icon at the bottom).
During recruitment periods, information will be provided on the UNIQLO Product Tester Application Page.
*Please note that program is on an irregular basis and may not always be active.
The featured products for testing may change.

   
Successful applicants will be notified by the issuance of a free product redemption coupon. Please check your "Coupons" section within your member page. Unfortunately, we are unable to provide information regarding your selection status through our Customer Center.

   
Your product tester item can be redeemed at any UNIQLO store or through the UNIQLO Online Store.

Redemption at a UNIQLO Store:

Display your UNIQLO app product redemption coupon (voucher) and present it at the store checkout.
Redemption is not possible without a smartphone or tablet.
Printed product redemption coupons cannot be accepted at the store.

Redemption at the Online Store:

Use your product redemption coupon (voucher) to order the eligible product.
Select "Delivery to Specified Address" as your delivery method. Delivery will be free of charge.

Steps:

1. Add one eligible product to your cart.
2. Proceed to checkout and log in.
3. On the coupon application screen within the cart, select your product redemption coupon (voucher) and place your order.

Important Notes for Online Redemption:

You cannot order other items in the same transaction.
You can only select "Delivery to Specified Address."
Gift options are not available.

   
After redeeming your product, a survey will be sent to your app notifications (messages). Please provide your feedback to help us with future product development. Your responses may be used in our advertisements or displayed as customer comments on the UNIQLO Online Store.

    
Exchanges or returns for product tester items are not accepted. If your product is defective, please contact us at wecare@uniqlo.ca.