About UNIQLO Store Locations and Information
About UNIQLO Store Locations and Information
Please use our store locater function to check each store operating hours, address and product range.
Table of Contents＊Store Locations & Information
＊Related Articles about Store Services
＊Frequently Asked Questions
1) Type the store name or filter the area.
2) Click the store name that you wish to look for the information.
3) A map will pop up to show the selected store location.
4) Scroll down below the map will show the store full address and operating hours.
You can use the filter function to filter the product category (ie: Baby, Kids, Maternity).
1️⃣ How can I know if an item is available in store?
2️⃣ About Click & Collect Service
3️⃣ Store Alterations Service
4️⃣ Store Embroidery Service
5️⃣ What is your store returns policy?
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Q. How do I contact a store directly?
A. You can find contact details for our stores on [Store Locator] page.
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Q. Can I request to have an item held at the store for me?
A. At this time, we do not offer the option to put items on hold.
If you wish, you can use our [Pick-up Today] service and place an order online and pick-up within 1-24 hours. -
Q. Do you have the same promotions in store and online?
A. At this time, special online promotions and sale events may vary from store promotions.
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Q. What should I do if I have been doubled charged?
A. Please submit your inquiry [HERE] with following details:
Date and Time of the transaction
Store Location
Total transaction amount
Last 4 digits of the credit/debit card used (if you use ApplePay, please also provide last 4 digits of ApplePay card from your Wallet App).
A picture of the receipt or a screenshot of the bank statement that shows double charge (At least one of these pictures required). -
Q. What should I do if I lost a personal item in store?
A. We kindly ask that you return to the store location and speak with one of our staff members who will look into this for you and resolve it accordingly. If you're unable to make it back into store, please contact the customer service team providing as much detail as possible e.g. name of store, time of visit and a description of the lost item.
Please note that UNIQLO aren't liable for any personal items lost in-store and we cannot guarantee that the item will be found -
Q. Do you offer gift receipts?
A. We provide gift receipts in all of our stores. Please ask a member of store staff, when you are at the checkout, and they will be happy to provide this for you.
Contact UNIQLO Canada
BY CHATMonday to Sunday: 9:00am to 6:00pm ET
Closed: Christmas Day
Monday - Sunday: 9am to 6pm ET
Closed: Holidays
Monday - Sunday: 9am to 6pm ET
Closed: Holidays
