Top Frequently Asked Questions
Manage Your Order
Use the options below to jump straight to the FAQ with the information you're looking for.
Select 'Make a Return', 'Delivery Support' or 'Product Support' to contact us by email through our contact forms for further support.
MAKE A RETURN
To make a return, click 'MAKE A RETURN' button and and follow the instruction on the page. Find direct links for creating a Return Shipping Label or contact us for additional support.
TRACK MY ORDER
Tracking will be visible within 24 hours from when your order has left our fulfillment center. To track your order, Click 'TRACK MY ORDER' and enter your tacking number on one of our carriers sites. Be sure to confirm which carrier is delivering your order. Find this information in the Shipment Confirmed email.
DELIVERY SUPPORT
Please click the "DELIVERY SUPPORT" button if you are having issues with your delivery.
PRODUCT SUPPORT
Please click 'PRODUCT SUPPORT' button to submit an inquiry regarding products received or general product information.
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Contact UNIQLO Canada
LIVE CHAT SUPPORT Operating Hours:
Monday to Sunday: 9:00am to 6:00pm ET
Closed: Christmas Day
Monday to Sunday: 9:00am to 6:00pm ET
Closed: Christmas Day
